1. Acceptance of Terms
By accessing DriveYo.ai, you consent to these terms. Non-agreement means non-use of the platform.
2. Regulatory Status
DriveYo LLC operates as a licensed California used motor vehicle dealer and broker. However, platform use does not establish broker-client relationships, dealer representation, or fiduciary duties without separate written agreement and DMV disclosures.
3. Nature of the AI Platform
The platform delivers “VIN-based pricing analysis, lease and finance payment estimates, incentive modeling, negotiation strategy simulations, informational comparisons.” It does not sell vehicles, issue binding offers, approve financing, guarantee incentives, or execute contracts. Vehicle transactions occur between users and licensed dealers unless otherwise documented.
4. Pricing & Incentive Disclosures
Estimates vary based on state taxes, county rates, DMV fees, dealer documentation, regional incentives, and credit profiles. Final pricing comes from the selling dealer. Displayed incentives assume qualification, may expire, and eligibility is not guaranteed. All calculations are algorithmic estimates based on public and third-party data, non-binding and subject to change.
5. AI & OCR Disclaimer
The platform uses AI, machine learning, and OCR technology. Outputs may contain inaccuracies. Users must independently verify dealer quotes, residual values, money factors, APR rates, incentives, and fees. DriveYo bears no liability for AI-generated errors.
6. No Financial or Credit Advice
DriveYo does not provide credit repair, guarantee loan approval, act as a lender, or offer financial, legal, or tax advice. Licensed lenders make all financing decisions.
7. No Automatic Broker Representation
Platform use does not create agency authority, authorize negotiations on your behalf, or establish fiduciary duties. Broker services require separate written agreement.
8. Limitation of Liability
DriveYo is not liable for “financial losses, incentive ineligibility, dealer disputes, credit denials, pricing discrepancies, API outages, AI errors.” Total liability does not exceed the greater of session payment or $100, except where California law prohibits such limitations.
9. Arbitration & Dispute Resolution
Disputes resolve through binding arbitration in Alameda County, California, except where California law requires court proceedings. You waive the right to participate in class actions to the extent permitted by law.
10. Non-Affiliation
DriveYo is not affiliated with, endorsed by, or sponsored by manufacturers, dealers, or lenders unless expressly disclosed. Trademarks are used for identification purposes only.
11. Service Availability & API Disclaimer
The platform relies on third-party APIs and data feeds. Continuous availability, real-time accuracy, and uninterrupted access are not guaranteed. Service interruptions may occur.
12. Beta Features
Features labeled “Beta” or “Experimental” are provided “as-is without warranty” and may be modified or removed anytime.
13. Governing Law
California state law governs these terms. Venue for court proceedings is Alameda County, California.
14. Payment Disputes & Chargebacks
Contact adminai@driveyo.ai for incorrect, unauthorized, or mismatched charges, providing your name, email, charge date/amount, invoice/receipt, and explanation. Chargebacks may result in service access pauses while disputes are reviewed. DriveYo may provide transaction records to payment processors for resolution.
15. Refund Policy
Contact adminai@driveyo.ai for billing or technical issues. Refunds apply to duplicate charges, accidental double payments, or verified system errors on a case-by-case basis. No refunds after access/use once a VIN is entered and results displayed. Digital wallet mistakes involving used services are ineligible for refunds except where law requires otherwise.